Latest update on our privacy policy - Garvikstrondi Camping

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Privacy Statment
1. Introduction
This privacy policy applies to Garvikstrondi Camping AS and explains why we collect information about you, how we use this information, and how we respect your privacy. Garvikstrondi Camping AS, represented by the managing director, is responsible for the processing of personal data for the company. This statement contains information to which you are entitled when information is collected from our websites (Personal Data Act § 19) and general information on how we process personal data (Personal Data Act § 18 paragraph 1). Garvigstrodi Camping's basis for processing personal data will vary but will, according to the Personal Data Act § 8 letters a and b, consist of consent from the data subject or because it is required by law. Furthermore, it may be necessary to process personal data to fulfill an agreement with the data subject or to fulfill a legal obligation. Consent to the processing of personal data can be withdrawn at any time in accordance with GDPR Article 13 (2) letter c.

2. About Personal Data and Regulations
Personal data are pieces of information and assessments that can be linked to an identifiable individual. This may include names, addresses, phone numbers, email addresses, IP addresses, and purchase and behavioral history. All processing of personal data, such as collection, registration, storage, and disclosure, is subject to specific rules, including those in the Personal Data Act. It is the responsibility of the managing director to ensure that the processing is carried out in accordance with the law's regulations. The Data Protection Authority supervises compliance with the law.

3. What Information Do We Collect?
In order to deliver the best possible services, we rely on collecting various types of information, including personal data about you. Here is an overview of how we typically collect personal data and what information this typically entails. We do not collect sensitive information.

a) Information You Provide to Us
When you register on our website, you must provide some information that is stored by us, such as name, email address, and mobile number. We will also store information when you contact us later. The information you provide may also be enriched using lookup services or social media platforms you grant us access to.

b) Information We Obtain Through the Use of Our Services
When you use our services, we record information about which services you use and how you use them. We collect information about:

I) Your device and your internet connection
We may record information about the device you use, such as mobile/PC manufacturer, operating system, and browser. We may also collect information about the connection to our services, such as IP addresses, network IDs, cookies, and unique identification files.
II) Use of service or purchase
We record information about your use of the services, such as which pages you visit, when you visit the pages, and which features you have used on the pages.

c) Information We Obtain from Other Sources
We may receive information about you if you use any of the other services we offer on this website. We also work closely with third parties (e.g., business partners, providers of technical services, payment services, and delivery services, advertising networks, analytics companies, search engines, and credit reference agencies) and may receive information about you from them. This also includes information that is publicly available.

d) Cookies and other locally stored content
When you use our services or visit our websites, cookies and other data are stored locally that can be later read by us.

e) Automatic assessments
Through analysis of your purchases and behavior, automatic categorization of you as a customer can be derived.

4. What Are the Data Used For?
We use personal data for the following purposes:

a) To deliver and improve our services
We use personal data to deliver our services to you. For example, we need personal data for you to log in to our pages and if relevant, to pay for services. We also use personal data to ensure the best possible user experience for you, including by customizing the display of content to your screen/device and ensuring the fastest possible loading of pages.

b) To customize services, provide recommendations, and relevant marketing
We want to provide you with recommendations, product information, and service adaptations that are as relevant to you as possible. This will be based on your own behavior, e.g., based on which products and services you have used or purchased, ads you have clicked on, or articles you have read, and based on the behavior of other users with similar usage patterns as you.

c) To improve digital communication and advertising
We use your personal data to improve our advertising. By creating a profile with us, you accept targeted advertising through programmatic purchases and targeted advertising through social media where your personal data will be used in the purchase of such advertising.

d) To compile statistics and understand market trends
We compile statistics and track market trends. We do this to improve and further develop our product offerings and services. As far as practically possible, we try to do this with anonymous information, without knowing that the information is specifically linked to you.

e) To prevent misuse of our services
We use personal data to prevent misuse of our services. Misuse may include attempts to log into others' accounts, attempts at fraud, "spamming," harassment, and other actions prohibited by Norwegian law.

5. Sharing of Information
Garvikstrondi Camping AS shares personal data with other companies in some cases that perform services on our behalf. This is primarily to provide you with a safer and better shopping experience. Here are the main examples:

a) When others perform services on our behalf
For example, web and marketing agencies to operate the online store and show you targeted marketing and create campaigns. These are not allowed to use this personal information for anything other than providing services for Garvikstrondi Camping AS.

b) In case of suspected legal violations
Information may be disclosed to public authorities upon request. We may also disclose information in case of suspected fraud or information necessary to resolve specific disputes.

7. Deletion of Personal Data
We are required by law to retain certain personal data. Examples of this are:
  • Accounting Act
  • Order data according to the right of withdrawal
  • Order data according to warranties.
You are entitled to have all our information about you deleted upon request if we are not legally required to store it. You can request the deletion of your customer relationship by email to: post@garvikstrondi.no

8. Security of Personal
Data We use appropriate security measures to protect personal data under our control against unauthorized access, collection, use, disclosure, copying, modification, or disposal.

9. Special About Marketing in Email and SMS
If you have an active customer relationship with us, we may send you marketing by email or other electronic communication methods in accordance with the Marketing Act § 15. This includes newsletters and other communications regarding content, services, offers, promotions, and events from us, via email, phone, SMS, and social media. If, however, you do not have an active customer relationship, we will only send such marketing if you have given us consent. Your personal data may also be used to customize this communication. You can easily and free of charge unsubscribe from marketing communications through the unsubscribe function in the emails/SMS.

10. Changes in the Privacy Policy
We may update or change the privacy policy from time to time. In case of major changes, we will inform about this.

11. Right to Complain
You have the right to complain to a supervisory authority, here the Data Protection Authority, in accordance with GDPR Article 13 (2) letter d.

12. Contact Information
If you have questions about our privacy policy or our use of personal data, please feel free to contact us at post@garvikstrondi.no
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